If you are an existing customer of Sunstone, follow the steps below to login into your account:
Step 1: Navigate to login page - Link.
Step 2: Enter your account credentials in the space provided.
Step 3: Click on 'Login' button.
Note: You would need to create an account with Sunstone first, before being able to login.
Sunstone offers several convenient ways to pay your bills. You can pay your bill online, over phone, by mail or in person. You can also set up automatic payment, where the bill will be deducted automatically every month from your bank account.
Online: To pay your bills online navigate to this link. Follow the onscreen instructions to complete the payment.
Pay by Mail: Enclose the check or money order in the envelope provided with your bill and send it to following address:
120 Vantis Suite 350Aliso Viejo, CA 92656
Make sure you mention your account number in the memo or at the back of your check.
Pay by Phone: You can pay your bill by telephone by calling on (949) 330-4000. Make sure you have your account information readily available when you call.
Pay in person: You can also pay in person at any of the Sunstone offices.
If you have any additional questions, contact customer support.
Q. Can I access my account online?
Yes, you can access your account online. Follow this guide above.
Q. How long will it take for the bill payment take to reflect in the account?
It would take about 48 hrs for the payment to show up in the account for online payments. For check payment, it can take upto 7 working days for the payment to credit.
Q. What payments modes are accepted?
Mastercard, Visa, American Express, Discover and any US checking account.
Q. Can I pay my bill over my phone or tablet?
You can make mobile payment by downloading Android app.
Q. What's the best way to reach to Sunstone support?
The most convenient way is to call on their 24x7 support line at (949) 330-4000.
You can email them at InvestorRelations@sunstonehotels.com.