The Pier

Login, Bill Payment, Phone Number & Customer Support Information

The Pier Login

If you are an existing customer of The Pier, follow the steps below to login into your account:

Step 1: Navigate to login page - Link.

Step 2: Enter your account credentials in the space provided.

Step 3: Click on 'Login' button.

Note: You would need to create an account with The Pier first, before being able to login.

The Pier Bill Payment

The Pier offers several convenient ways to pay your bills. You can pay your bill online, over phone, by mail or in person. You can also set up automatic payment, where the bill will be deducted automatically every month from your bank account.

Online: To pay your bills online navigate to this link. Follow the onscreen instructions to complete the payment.

Pay by Mail: Enclose the check or money order in the envelope provided with your bill and send it to following address:

Make sure you mention your account number in the memo or at the back of your check.

Pay by Phone: You can pay your bill by telephone by calling on (800) 245-4595. Make sure you have your account information readily available when you call.

Pay in person: You can also pay in person at any of the The Pier offices.

If you have any additional questions, contact customer support.

The Pier Customer Support

One can contact customer support by any of the ways mentioned below.

Phone Numbers
  • 727-821-6443 (Other)
  • (800) 245-4595 (Main)
  • Email Addresses To be updated
    Addresses 800 2ND AVE NE SUITE 3002ST PETERSBURG, FL 33701 (Headquarters)

    About Biller

    Category Travel
    Services Travel (Other)
    Map The Pier Location Map

    Questions and Answers

    Q. Can I access my account online?

    Yes, you can access your account online. Follow this guide above.

    Q. How long will it take for the bill payment take to reflect in the account?

    It would take about 48 hrs for the payment to show up in the account for online payments. For check payment, it can take upto 7 working days for the payment to credit.

    Q. What payments modes are accepted?

    Mastercard, Visa, American Express, Discover and any US checking account.

    Q. What's the best way to reach to The Pier support?

    The most convenient way is to call on their 24x7 support line at (800) 245-4595.

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